AN EMPIRICAL INVESTIGATION OF THE RELATIONSHIP BETWEEN RETAIL STORE ATTRIBUTES AND CUSTOMER SATISFACTION . IITM Journal of Business Studies, [S. l.], v. 10, n. 1, p. 126–144, 2024. Disponível em: http://journalsiitmjp.com/index.php/iitmjbs/article/view/49. Acesso em: 9 jun. 2026.