CHATBOT FOR EDUCATIONAL SERVICES:CONFIRMATION AND ASSESSMENT OF QUALITY DIMENSIONS . IITM Journal of Business Studies, [S. l.], v. 8, n. 1, p. 41–49, 2024. Disponível em: http://journalsiitmjp.com/index.php/iitmjbs/article/view/74. Acesso em: 7 jun. 2026.