An Investigation of Post-Merger Stress, Satisfaction and Job Leaving Intention among Employees: Evidence from the Indian Banking Sector

Authors

  • Sikha Sadani Research Scholar, Department of Business Administration, Tezpur University, Assam Author
  • Chandana Goswami (Retired) Professor, Department of Business Administration, Tezpur University, Assam Author

Keywords:

Banking, employees, merger, stress;, job satisfaction, psychology;, amalgamation, insecurity, behaviour

Abstract

The present study aims to analyse and establish  association between occupational stress, job  satisfaction and job leaving intention among  employees due to merger in the Indian banking  sector. Four cases of merger involving ten public  sector banks were studied. Various statistical  tools have been used to assess the sample data  consisting of 291 employees collected from field  survey. Empirical findings indicates significant  difference in job stress, level of satisfaction and job  leaving intention across demographic variables.  With the increase in the level of stress due to  merger, the job satisfaction of employees reduces,  whereas positive relationship between the stress  and the job leaving intention due to merger was  found. The findings of the present study will be  helpful for the top management to understand  the behaviour of employees during mergers &  acquisitions and formulate such policies to help  them cope with the negative influence of merger. 

References

Anand, M., & Singh, J. (2008). Impact of merger announcements on shareholders’ wealth: Evidence from Indian private sector banks. Vikalpa, 33(1), 35-54.

Ashford, S. J., Lee, C., & Bobko, P. (1989). Content, cause, and consequences of job insecurity: A theory-based measure and substantive test. Academy of Management journal, 32(4), 803-829. 3. Beehr, T. A. (1974). Role-Ambiguity as a Role-Stress: Some Moderating and Intervening Variables. University of Michigan.

Beehr, T. A., & Newman, J. E. (1978). Job stress, employee health, and organizational effectiveness: A facet analysis, model, and literature review. Personnel psychology, 31(4), 665-699. 5. Benjamin, A. O., Femi, M. I., & Waheed, M. A. (2012). Perceived Job Insecurity, Sex and Age as Predictors of Turnover Intentions among Employees of Merged Banks. Asian Journal of Business and Management Sciences, 2(6), 69-79.

Buono, A. F., & Bowditch, J. L. (2003). The human side of mergers and acquisitions: Managing collisions between people, cultures, and organizations. Beard Books.

Cartwright, S., & Cooper, C. L. (1993). The role of culture compatibility in successful organizational marriage. Academy of Management Perspectives, 7(2), 57-70.

Clarke, N., & Salleh, N. M. (2011). Emotions and their management during a merger in Brunei. Human Resource Development International, 14(3), 291-304.

Cooper, C. L., Rout, U., & Faragher, B. (1989). Mental Health, Job Satisfaction, and Job Stress among General Practitioners. British Medical Journal, 298(6670), 366-370.

Covin, T. J., Sightler, K. W., Kolenko, T. A., & Tudor, R. K. (1996). An Investigation of Post-Acquisition Satisfaction with the Merger. The Journal of Applied Behavioral Science, 32(2), 125-142. 11. Daileyl, R. C., & Kirk, D. J. (1992). Distributive and procedural justice as antecedents of job dissatisfaction and intent to turnover. Human relations, 45(3), 305-317.

Gautam, C. M. (2016). Employees’ Job Satisfaction and Switching Intention Associated with Mergers and Acquisition of Nepalese Banks and Financial Institutions. International Journal of Research in Business Studies and Management, 3(2), 36-48.

George, E., & Zakkariya, K. A. (2015). Job related stress and job satisfaction: a comparative study among bank employees. The Journal of Management Development, 34(3), 316. 14. Goyal, K. A., & Joshi, V. (2012). Impact of merger on stress level of employees (A case study of Erstwhile Bank of Rajasthan Ltd.). International Journal of Business Research and Management (IJBRM), 3(5), 234-248.

Grotto, A. R., & Andreassi, J. K. (2020). Mix It Up? The Influence of Team Composition on Employee Perceptions of Stressors in a Post-Merger Environment. The Journal of Applied Behavioral Science, 58(3), 442-476.

Hart, P., & Cooper, C. (2001). Occupational Stress: Toward a More Integrated Framework in N. Anderson, D.S. Ones, H.K. Sinangil & C. Viswesvaran (Eds.). Handbook of Industrial, Work and Organizational Psychology. Work and Organizational Psychology. Sage Publications Ltd., London.

Haruyama, Y., Muto, T., Ichimura, K., Yan, Y., & Fukuda, H. (2008). Changes of subjective stress and stress-related symptoms after a merger announcement: a longitudinal study in a merger-planning company in Japan. Industrial health, 46(2), 183-187.

Ivancevich, J. M., & Matteson, M. T. (1980). Stress and work: A managerial perspective. Pearson Scott Foresman and Co, Glenview, IL.

Jamal, M. (1984). Job stress and job performance controversy: An empirical assessment. Organizational Behavior and Human Performance, 33(1), 1-21.

Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational Stress: Studies in Role Conflict and Ambiguity. John Wiley and Sons, Inc., New York, NY. 21. Kansal, S., & Chandani, A. (2014). Effective management of change during merger and acquisition. Procedia Economics and Finance, 11, 208-217.

Khattak, J. K., Khan, M. A., Haq, A. U., Arif, M., & Minhas, A. A. (2011). Occupational Stress and Burnout in Pakistan’s Banking Sector. African Journal of Business Management, 5(3), 810-817. 23. Lee, C., Pillutla, M., & Law, K. S. (2000). Power-distance, gender and organizational justice. Journal of management, 26(4), 685-704.

MacKinnon, N. J. (1978). Role strain: An assessment of a measure and its invariance of factor structure across studies. Journal of Applied Psychology, 63(3), 321.

Margolis, B. L., Kroes, W. H., & Quinn, R. P. (1974). Job stress: An unlisted occupational hazard. Journal of Occupational Medicine, 16(10), 659-661.

Martin, A., & Roodt, G. (2008). Perceptions of Organisational Commitment, Job Satisfaction and Turnover Intentions in a Post-Merger South African Tertiary Institution. SA Journal of Industrial Psychology, 34(1), 23-31.

McFarlin, D. B., & Sweeney, P. D. (1992). Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes. Academy of management Journal, 35(3), 626-637. 28. Mylonakis, J. (2006). The perception of banks’ mergers and acquisitions by bank employees. International Journal of Financial Services Management, 1(2), 205-214.

Naveed, M., Anuar, M. A., & Bilal, A. R. (2011). Impact of mergers & acquisitions on job security and motivation. Interdisciplinary Journal of Contemporary Research in Business, 3(7), 667-673. 30. Ojedokun, A. O. (2008). Perceived job insecurity, job satisfaction and intention to quit among employees

of selected banks in Nigeria. African Journal for the Psychological Study of Social Issues, 11, 204-220. 31. Olusegun, A. J., Oluwasayo, A. J., & Olawoyim, O. (2014). An Overview of the Effects of Job Stress on Employees Performance in Nigeria Tertiary Hospitals. Ekonomika, Journal for Economic Theory and Practice and Social Issues, 60(1350-2019-2737), 139-153.

Panchal, S., & Cartwright, S. (2001). Group differences in post-merger stress. Journal of Managerial Psychology, 16(6), 424-433.

Parker, D. F., & DeCotiis, T. A. (1983). Organizational determinants of job stress. Organizational Behavior and Human Performance, 32(2), 160-177.

Rajeshwari, T. R. (1992). Employee stress: A study with reference to bank employees. Indian Journal of Industrial Relations, 27(4), 419-429.

Robbins, S. P. (2001). Organisational behaviour: Global and Southern African Perspectives. Pearson Education South Africa.

Sanda, M. A., & Adjei-Benin, P. (2011). How is the Firm Dealing with the Merger? A Study of Employee Satisfaction with the Change Process. Journal of Management and Strategy, 2(2), 28-37. 37. Saxena, C. R. (2015). Impact of Merger and Acquisition of State Bank of India on HR issues: A Futuristic Approach. PhD thesis, Devi Ahilya Vishwavidyalaya, Indore.

Schweiger, D. M., & Ivancevich, J. M. (1985). Human resources: The forgotten factor in mergers and acquisitions. Personnel Administrator, 30(11), 47-61.

Schweiger, D. M., Ivancevich, J. M., & Power, F. R. (1987). Executive actions for managing human resources before and after acquisition. Academy of Management Perspectives, 1(2), 127-138. 40. Schweiger, D. M., & Weber, Y. (1989). Strategies for Managing Human Resources during Mergers and Acquisitions: An Empirical Investigation. Human Resource Planning, 12(2), 69-86. 41. Selye, H. (1956). Stress and Psychiatry. American Journal of Psychiatry, 113(5), 423-427. 42. Tata, J. (2000). Influence of role and gender on the use of distributive versus procedural justice principles. The Journal of Psychology, 134(3), 261-268.

Downloads

Published

2023-12-24

How to Cite

An Investigation of Post-Merger Stress, Satisfaction and Job Leaving Intention among Employees: Evidence from the Indian Banking Sector . (2023). IITM Journal of Business Studies, 11(1), 78-95. https://journalsiitmjp.com/index.php/iitmjbs/article/view/8